How to Reset the Canon Printer

Resetting a Canon printer can solve a surprising number of problems: frozen screens, wireless connection failures, persistent error codes, and ink system glitches. The word “reset,” though, can mean different things depending on what you’re trying to fix. A simple power reset clears temporary memory, a network reset wipes old Wi‑Fi credentials, and a factory reset returns the printer to the state it was in when you unboxed it. This guide explains all of the common Canon reset types for Pixma, Maxify, and imageCLASS printers, with safe steps you can follow even if your model has only buttons and no touchscreen.

When a Reset Makes Sense

Consider resetting your Canon printer if:

• The printer is stuck on an error that persists after clearing jams or replacing ink.
• It won’t connect to Wi‑Fi after a router change.
• Jobs remain in the queue and the printer won’t respond.
• Scan or copy functions are missing after a driver change.
• You’re selling or giving away the printer and want to erase settings.

If the printer is showing a clear mechanical problem (like grinding noises, paper tearing inside, or ink leaks), a reset won’t repair the hardware, but it can still be a helpful step before service.

1. Basic Power Reset (Safe for All Models)

A power reset clears temporary memory and is the least invasive option.

1. Turn the printer off with the Power button.
2. Unplug the power cable from the wall outlet.
3. Wait 60–90 seconds so internal capacitors fully discharge.
4. Plug the printer back in and power it on.

If a minor firmware crash caused the issue, this reset often brings the printer back to normal without losing any settings.

2. Network / Wi‑Fi Reset

Use this when the printer can’t join a new router or keeps reconnecting to an old network. Canon models label the menu differently, but the goal is the same: delete stored wireless credentials.

Touchscreen models (many Pixma and Maxify printers):

1. Open Setup or Settings.
2. Tap Wireless LAN Setup or Device settings.
3. Select Reset LAN settings or Restore network defaults.
4. Confirm and let the printer restart.

Button‑only models: Hold the Wi‑Fi button until the alarm light flashes, then release. On some models, holdingStop/Cancel for 10–15 seconds performs the same reset. Afterward, run the printer’s Wireless Setup Wizard or use WPS to reconnect.

3. Factory Reset / Initialize Settings

A factory reset restores default settings and removes custom paper sizes, Wi‑Fi info, fax settings, and sometimes ink level history. It’s the best option when you want a true “clean slate.”

Touchscreen models:

1. Go to Setup > Device settings.
2. Open Reset settings.
3. Choose Reset all or Initialize.
4. Confirm and wait for the reboot.

Models with a small LCD: Find Setup, scroll to Device settings, then Reset orInitialize all data. If you’re unsure, check your manual for the exact wording.

4. Ink / Cartridge Reset (When Ink Levels Seem Wrong)

Canon printers track ink levels electronically, and sometimes a new cartridge still shows empty or low. Try this first:

1. Open the cartridge door and wait for the carriage to center.
2. Remove each cartridge and reinsert it firmly until it clicks.
3. Close the door and allow the printer to re‑read the chips.

If you use refilled or compatible cartridges, the printer may not display accurate levels. Many Canon models allow you to disable ink level monitoring by holding Stop/Cancel for about 5 seconds after the low‑ink prompt. This does not reset the chip; it simply tells the printer to continue printing anyway.

5. Reset Print System on Your Computer

Sometimes the issue is not in the printer but in the computer’s print system.

• Windows: Remove the printer in Printers & scanners, then delete Canon software from Apps. Reboot and reinstall the latest driver.
• macOS: In Printers & Scanners, right‑click the printer list and choose Reset printing system. Add the Canon printer again with the proper driver selected.

6. Service Mode Reset (Advanced)

Some Canon Pixma models have a service mode used by technicians to clear specific internal counters (like absorber pads). The button sequence varies heavily by model, and using the wrong sequence can trigger new errors, so it’s best to follow Canon’s official service guidance. If you’re seeing an absorber or maintenance‑counter warning, contact Canon support or use a model‑specific guide rather than guessing.

After Reset: Re‑configure in Order

Once the reset is complete, set up the printer in this order:

1. Re‑enter date/time and region if prompted.
2. Reconnect to Wi‑Fi (2.4 GHz) or Ethernet.
3. Install the Canon driver or app on your computer.
4. Print a test page and run alignment if needed.
5. Set scan shortcuts or fax settings again.

Doing it in order prevents mixed settings and helps you identify exactly where a problem returns.

If a reset doesn’t clear the issue after two attempts, the printer is likely dealing with a mechanical or board‑level fault. In that case, it’s worth checking Canon’s support page for a model‑specific error explanation or arranging service.