HP OfficeJet Pro 8710 Printer Driver Download and Setup
The HP OfficeJet Pro 8710 is a fast, small‑office all‑in‑one with duplex printing, an ADF, Wi‑Fi/Ethernet, and fax. It stays dependable when you install the correct driver package and keep the network port stable. This guide explains where to download the proper 8710 driver, how to install it on Windows and macOS, how to connect the printer by Wi‑Fi, Ethernet, or USB, and how to fix common problems like “driver unavailable,” “printer offline,” or scanning that won’t start.
Download the Correct Driver
Go to HP’s official support page for the OfficeJet Pro 8710 (OfficeJet Pro 8700 series). Download the Full Feature Software and Drivers package, or install HP Smart. The full package includes scanning tools, ADF support, shortcuts, and fax utilities. Avoid third‑party driver sites.
Choose Your Connection Type
The 8710 supports:
- Wi‑Fi: Flexible placement; 2.4 GHz for range and compatibility, 5 GHz for speed if your router and printer support it.
- Ethernet: Most stable for offices.
- USB: Simple single‑PC setup and helpful for diagnostics.
Connect the 8710 to Wi‑Fi
On the touchscreen, tap Wireless > Settings > Wireless Setup Wizard. Select your SSID and enter the password. If you’re reconnecting after a router change, choose Restore Network Defaults first. When connected, print a network report to note the IP address.
Ethernet Setup
Plug an Ethernet cable into the printer and router/switch. The printer will grab an IP automatically. Print a network configuration page and reserve that IP in your router to avoid future offline errors.
Install Drivers on Windows
Run the HP installer or HP Smart. Choose your connection type and let it detect the printer. If it can’t find it on Wi‑Fi, connect USB temporarily so HP Smart can push credentials, then remove the cable. After installation, go to Settings > Printers & scanners and print a test page.
Install Drivers on macOS
Install HP Smart or HP Easy Start, then add the printer in System Settings > Printers & Scanners. Choose the HP driver in the Use dropdown for full features. If discovery fails, add the printer by IP using protocol IPP.
Enable Scanning, ADF, and Fax
The full HP package enables scan‑to‑computer and ADF scanning. In HP Smart, turn on Scan to Computer so you can start scans from the printer panel. Clean the ADF strip glass if scans show thin lines. For fax, connect a phone line to LINE and run the fax setup wizard. If you use DSL, add a DSL filter.
Fix “Driver Unavailable”
If Windows shows driver unavailable, remove the printer, uninstall HP software from Apps, reboot, and reinstall the newest HP driver package. Plug USB directly into the PC if you’re using USB. On macOS, delete and re‑add after installing HP Smart if the printer appears AirPrint‑only.
Fix Offline Status
Offline errors are almost always a port/IP mismatch:
- Print a network report and note the current IP.
- On Windows, open Printer properties > Ports and select a Standard TCP/IP port matching that IP (avoid WSD).
- Clear stuck jobs and uncheck Use Printer Offline.
- Reserve the printer IP in your router for stability.
On macOS, remove and re‑add by IP if it stays offline.
Use the Embedded Web Server (EWS)
Enter the printer’s IP in a browser to open EWS. From EWS you can view signal strength, manage scan shortcuts, set a static IP, and update firmware. If your computer can’t find the printer but EWS loads, the issue is a driver or port mismatch.
Print Quality Maintenance
Run a Print Quality Report. If output is streaky or faint, run Clean Printhead and Align Printhead. Print a few pages afterward to prime the head. Use genuine HP 952/952XL or reputable compatibles, and print weekly to prevent clogs.
Firmware Updates
HP Smart or EWS can check firmware. Updates often improve Wi‑Fi reconnection and ADF reliability. Apply updates on stable power and don’t interrupt the printer.
HP Smart, Mobile Printing, and HP+ Notes
Even if you install the full desktop driver, keeping HP Smart on at least one device is useful. It can run maintenance tasks, show ink levels, and help you reconnect after a router change without reinstalling everything. On iPhone or iPad, the 8710 appears in AirPrint once it’s on the same Wi‑Fi network; on Android, you can print through HP Smart or the built‑in Mopria service. If a phone can’t see the printer, make sure it’s not on a guest network and that VPN or Private Relay is off during setup.
Some regions prompt you to enable HP+ during setup. HP+ is optional; it can add cloud features and extended warranties, but it also expects an active internet connection and genuine cartridges. If you don’t want those constraints, skip HP+ and use standard setup instead.
Quick Checklist
- Download HP full feature 8710 drivers or HP Smart.
- Connect by Wi‑Fi/Ethernet/USB and note the printer IP.
- Install drivers and enable Scan to Computer.
- Fix ports to match the current IP and reserve it.
- Run printhead cleaning/alignment if quality is poor.
With the correct drivers and a stable IP, the HP OfficeJet Pro 8710 becomes a reliable office printer, scanner, and fax.